James Park

Product Manager + Founder | AI-native B2B SaaS

I build products for messy, high-stakes systems across healthcare data, identity, compliance, and AI-enabled workflows.

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About Me

James Park portrait

I think in systems.

Right out of college, I spent a year helping at-risk youth transition out of "the system" and into "the real world." During a training on the emotional challenges our residents faced, the instructor said, "It's not rocket science." He was right. It was harder.

That instinct still shapes how I work. I walk into messy, high-stakes systems, learn the domain, bring clarity, and help ship something useful. Today that shows up in healthcare workflows, enterprise identity, regulated systems, and AI-native B2B products.

I like the part of product work where a fuzzy problem becomes a clearer path forward through discovery, prototypes, requirements, stakeholder alignment, data, edge cases, and enough technical depth to make better product decisions.

Experience

Senior Product Analyst

Craneware Group
2025 - Present
0K+ Hospitals & Health Systems
0%+ 340B Covered Entities
0M Transactions Analyzed

Product owner for regulated healthcare workflows across Trisus Medications and Supply, spanning formulary, 340B, MFP, rebate, and supply-management use cases.

  • Work sits inside Craneware's broader platform footprint, trusted by 2,500+ hospitals and health systems across hundreds of customer contracts
  • Delivered a 340B Accumulations workflow that made an estimated $0.5M-$2M in annual replenishment and WAC variance auditable
  • Linked HCPCS, NDCs, CMS data, manufacturer IDs, formulary groups, and 340B / MFP eligibility into a unified product-data spine
  • Created a dashboard prototype with 10 widget concepts, cutting the design cycle from 2 months to 2 weeks and aligning 20+ stakeholders

Technical Product Manager

Talogy
2022 - 2025
$0M+ Revenue Impact

Led foundations-team product work at a global talent management company, owning authentication, authorization, and identity services across the enterprise platform.

  • Aligned 9 teams to launch unified authentication across 5 enterprise platforms, enabling $9M+ in revenue impact
  • Owned access-control and compliance work critical to IAM, MFA, GDPR, ISO 27001, and major federal-client requirements
  • Established discovery and feedback processes that lifted velocity from 5 to 27 story points per sprint and consistency from 20% to 90%
  • Built a knowledge base that cut implementation time from 3 weeks to 3 days

Product Manager

innate.ly
2019 - 2022
0% Revenue Growth
0x Velocity Increase

First PM at a small startup transitioning from veterinary health to equine registration and shows. Inherited chaos, built process, shipped product.

  • Implemented Scrum from scratch, increasing team velocity 4.25x (from 4 to 21 points) and cutting firefighting from 8/10 days to 1/10
  • Delivered major equine platform features that grew gross annual revenue 332% to $1.53M
  • Optimized the veterinary portfolio to $264K ARR with a $175K harvest

Earlier

2018-2019
Graduate Studies & Product Discovery

Accepted into UCCS MSEE program, completing 8 provisional courses with straight A's. Internship at Cobham sparked passion for product management, revealing the intersection of technical depth and user-centered strategy.

2012-2018
Social Impact & Service

Broke out of the academic bubble to serve in social work, non-profit, and education. Worked at Dale House Project, local ministry, and public schools, developing deep empathy for diverse user needs.

2012
B.A. Biochemistry & Physics

Graduated with double major. Earned Crown-Goodman Scholarship Award and William C. Champion Prize in Organic Chemistry, building a foundation for systematic and analytical thinking.

Featured Work

Granite Security

Live, pre-customer

Shipped a production multi-tenant B2B SaaS platform for domain-spoofing detection and AI-assisted threat verification. Built the product from zero with a deterministic variation engine, a 30-factor risk model, Gemini enrichment, self-service onboarding, and a 4-tier freemium model.

Next.js NestJS PostgreSQL Gemini Better Auth
View Live

Strata Studio

Live studio + portal

Built and launched the public site plus authenticated client workspace for a software studio, with project intake, agreements, billing, support, and admin workflows. It shows the founder/operator layer behind client work: positioning the offer, shaping service delivery, and wiring the systems that make custom software supportable.

Next.js 16 React 19 Prisma Better Auth Stripe
View Live

Dossier

Active personal use

Built a pre-launch AI-powered job-application workflow engine that turns structured career history into tailored resumes, interview prep, and application answers. The system includes a Chrome extension, AI provenance, citation tracking, retry-aware AI calls, and a simpler IA after early tester feedback showed cognitive overload.

Next.js 16 NestJS Prisma Playwright Chrome Extension
Pre-launch, used in my own active job search.

Tools & Tech

Product & Delivery
Discovery Roadmapping Scrum Aha! Pendo
Identity & Security
SAML OAuth Okta Entra ID Better Auth
APIs & Data
REST OpenAPI PostgreSQL Prisma SQL
Build & Delivery
Next.js NestJS TypeScript GitHub Actions Playwright
AI Workflow
Claude Code Codex Gemini Prompt Design AI QA
Industry & Compliance
HIPAA HITECH 340B FedRAMP ISO 27001

Get In Touch

Reach me for product roles, founder conversations, or practical AI workflow questions.